Policy Banner

NO-SHOW/CANCELLATION POLICY

Your appointments are very important to all members of our team at Five Senses Spa, Salon & Barbershop.

At Five Senses, we have the capability of storing credit card information in our secure system; therefore, we will ask you for your credit card information upon booking your appointments. We do understand that sometimes schedule adjustments are necessary; however, we respectfully request you give notice for adjustments to your appointments and for cancellations by 5pm the day prior your scheduled appointment. In the event that we do not receive the required notice for adjustments and cancellations, the credit card on file will be charged for the scheduled service in full. Also, for our guest’s convenience and ease at checkout, when we have your credit card information, as long as it is current, you will no longer have to swipe your card.

All of our policies are provided in the best quality and are designed to benefit the tradition of excellent servicing for our established and future guests. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time for other guests and the service provider is left with a significant gap during their day.

Should any guest refuse to hold their appointment with a valid credit card, he or she will only be offered services on a walk-in basis, depending on availability.

CONTEST

Our Facebook contests are a way to celebrate people in a fun way. We enjoy the positive response that we showcase during different times of the year - such as Mother’s Day, Father’s Day, Christmas, etc.

No purchase or payment of any kind is necessary to enter or win. The contests are sponsored by Five Senses Spa and Salon. By participating in the contest, each participant agrees to abide by our Facebook rules, including all eligibility requirements, and understands that the results of the contest, as determined by Five Senses Spa and Salon, are final in all respects. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. Five Senses Spa and Salon reserves the right to change the rules at any time, and can disqualify any participant who shows negative and/or inappropriate behaviors.Participant must have a Facebook account to enter/comment/share/“like”.

ELIGIBILITY

The contest is open to individuals who are eighteen (18) years of age or older at the time of entry. Sponsor has the right to verify the eligibility of each entrant.

HOW TO ENTER
  • Comment: Follow the instructions that Five Senses Spa and Salon posts on Facebook, by commenting within the contest thread with information pertaining to the specific contest.
  • Share: Unless otherwise stated, winners are chosen by the number of likes the participant receives by an approximate time on a given day. You can encourage your friends to "like" your comment to increase your chance to win.
WINNER SELECTION

Five Senses Spa and Salon's Facebook posts will state when the approximate day and time the winner will be determined/selected. All days and times are subject to change. When "likes" determine the winner, our screen is "refreshed" one last time, and we normally note the determination time and "likes" that the winning participant received. The number indicated to the right of the "thumb up" will determine the number of "likes". "Likes" that are posted within other threads that are meant for contest the thread, will not be counted. "Likes" received as Five Senses Spa and Salon is typing out winner information and/or after will not change the outcome of the stated winner. Participant may enter as many times as they wish, however will only be awarded ONE prize within one calendar year should they win more than one contest.

PRIZE AWARDED

The prize awarded with the contest is communicated within the post and they are subject to change at any time. Prize is non-transferable and not redeemable for any sort of cash value or substitutions. The prize can be redeemed Monday, Tuesday or Wednesdays. The prize can only be used outside of our the time-frame leading up and after a holidays such as; New Years, Valentine's Day, Easter, Mother's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas. Winner has one year from the date of winning to use the prize.

PUBLICITY

By participating, each participant grants Five Senses Spa and Salon permission to use his/her name, likeness or comments for publicity purposes without payment of additional consideration.

LEGAL UNDERSTANDING - I understand and agree that by participating in any of Five Senses Spa and Salon's drawings/contests, I am agreeing to release, indemnify and hold Five Senses Spa and Salon, its owners and employees, suppliers, vendors, harmless from any and all liability, claims or costs, including attorney's fees and court costs, associated with any drawing/contest.