Five Senses Spa and Salon

GUEST EXPERIENCE - FEEDBACK SURVEY
We look forward to hearing about your recent experience and would like to take this opportunity
to gather feedback in order to maintain, improve or adjust our processes.

Below is a five question survey about your recent experience.

Name

First

Last

Phone

###

####

Email

Service(s) Received *

1. CONSULTATION: The consultation with my service provider was thorough and informative, and the expertise communicated provided me with the answers and guidance to any questions or concerns I had.

3 - Very Informative - Very Satisfied

2 - Somehat Informative - Still Had Concerns/Questions

1 - Not Informative - Dissatisfied

2. OUTCOME: Once the service was complete, my desired outcome and expectations from the consultation had been met.

3 - Exceeded Expectations

2 - Met Expectations

1 - Did Not Meet Expectations

3. PRODUCT KNOWLEDGE: My service provider provided me with suggestions and knowledge to help enable me achieve the same desired outcome at home. Information was given on the appropriate products and how to use them, in order to maintain the service I received at Five Senses.

3 - Very Informative - Very Satisfied

2 - Somewhat Informative - Still Have Questions/Concerns

1 - Not Informative - Dissatisfied

4. OVERALL EXPERIENCE: My recent visit to Five Senses was enjoyable and I left with a sense of satisfaction and relaxation. The surroundings, atmosphere and customer service enhanced my overall experience at Five Senses.

3 - Very Satisfied

2 - Somewhat Satisfied

1 - Disssatisfied

FEEDBACK: What feedback would you provide so that we can continue to improve?

FAVORITE PART: What was your favorite part of your experience?

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